MAKE RESERVATIONS FOR 2018
Opening Reservation day for GROUPS OR EXTENDED-STAY BOOKINGS ONLY,
is *Monday, October 2nd - office Hours - 10am-6pm
Julie and Emily will be manning the phone (970)-731-9906
Reservations for ANY size Booking can be made starting
*Tuesday, October 3rd - office Hours - 10am-6pm
Julie and Emily will be manning the phone (970)-731-9906
Wednesday, October 4th - Sunday, October 15th
Open to All bookings continues. Office hours will vary.
Julie (970)-731-9906
October 16th – January – Booking office will be temporarily Closed.
(*Exact reopening date to be determined).
More Details
THERE WILL BE 2 SIGNIFICANT CHANGES TO OUR PRESEASON BOOKINGS FOR 2018.
1. *In an effort to manage the volume of calls and minimize frustration for all –
we will limit calls on the first day (October 2nd) to include
GROUPS of 3 or more Cabins OR extended stays of 7 or more nights.
On October 3rd -- calls for any size reservation will be accepted.
2. After an initial 2 week period of accepting reservations we will temporarily
close the booking office (starting October 16) until after the Holidays
and resume accepting reservations in January of 2018.
(*Exact reopening date to be determined).
TIPS
1) GET A JUMP START - Send a reservation REQUEST via our website online "Webervations" system
starting Monday, SEPTEMBER 24th. This is very helpful in expediting the booking process for most guests.
Julie will try to review these REQUESTS in advance and let you know of any POLICY Issues
that would cause rejection of your reservation.
This will give you a chance to come up with alternatives before the OCTOBER 2nd & October 3rd
reservation opening dates*.
Click on our website “CHECK AVAILABILITY” link:
http://www.webervations.com/magic scripts/resbook.asp?memberid=moonlake1
*REMEMBER! This Online REQUEST IS NOT a Confirmed Reservation!!!!!!
This is ONLY A REQUEST! and is not a confirmed reservation until you have spoken to Julie or Emily
or receive an Email confirming your booking on or after October 2nd.
2) In Advance--please View--
Rates: http://moonlakeresort.com/cabins.html
(These will be updated within the next week or two, minimal changes are expected).
and Deposit/Cancellation Policies: http://moonlakeresort.com/faqs.html#oppolicies
3) Usually, Reservations that include both a Friday & Saturday will require a 3rd night
(Sunday or Thursday).
4) Once bookings have begun, Reservation requests that leave a single night opening between
already booked stays will likely not be accepted.
View our online calendar starting October 2nd to see potential conflicts:
http://www.webervations.com/magic-scripts/resbook.asp?memberid=moonlake1
5) After making your request-check your email frequently!
If possible, we will communicate this way first, instead of by phone.
6) On October 2nd & October 3rd, PRIORITY WILL BE GIVEN TO "LIVE" PHONE CALLS but you can leave
a message if the line is busy. NOTE: the number to call is (970)731-9906.
We'll call back or email ASAP, but in some cases, that may not be until the next day.
Keep trying to get through if you're able.
Remember, it is always recommended to have a second choice of dates and cabins, if possible.
7) CREDIT CARD payment* for deposit is PREFERRED for all reservations EXCEPT larger groups.
(Hint--When making your reservation request-- please provide the credit card that you will want to use
for your reservation deposit. Changing the card number later is possible but complicated).
Be assured that your card will NOT be charged until you have given express permission for us to do so.
*You MUST enter card information online to have this option.
CREDIT CARDS CANNOT BE TAKEN OVER THE PHONE for reservations more than 30 days prior to arrival.
See link:
http://www.webervations.com/magic-scripts/resbook.asp?memberid=moonlake1
8) PET POLICY will be the same as in 2017.
Limit--2 dogs per Cabin--$10 per/pet per/stay.
http://moonlakeresort.com/faqs.html#pets
Projected Calendar *Traditional Season Opening – Memorial Day Weekend–Friday, May 25th 2018
*Out of an abundance of caution, we will DELAY confirming Reservations for the first 2 weeks of the season
--May 25-June 6--until we are sure that scheduled Forest Service water line improvements
will be complete and that there will be no interruption of water for our guests
(unfortunately, as was the case in 2017).
Official confirmed bookings CAN be made for June 7 and beyond on opening Reservation Day.
Season Closing – Monday, September 10th 2018 Cabins will be available through Sunday, September 9th.
The Weekend of September 14 & 15 is available for a Private Party or Wedding
interested in booking the entire Resort.
We appreciate your interest in staying with us and hope these booking instructions are helpful
and clear. If you have questions or concerns, please call (970)731-9906 or email resortmail@moonlakeresort.com
