It has already been almost a month since we closed for
the season. Time has flown, we have been busy everyday,
catching up on things we are unable to do while we are
open. The Crew has been doing painting, trail and fire
pit rehab, Cabin maintenance, and general cleaning up.
Truth be told, we also spent a little time enjoying
this place we call home!
As always, when one season ends, it is time to start
thinking about the next. Sorry if we have kept you
waiting. If you are already looking forward to sitting
around the campfire in 2020--here is the scoop:
Projected Calendar
Season Opening – Memorial Day Weekend
Friday May 22nd 2020
We may just be open on the weekends for the first week
or two depending on demand.
Season Closing
Monday, September 28, 2020
Cabins will be available through Sunday, September 27th
2020.
We may just be opened on weekends for the last week or
two depending on demand.
MAKE RESERVATIONS
Monday,October 14 GROUP BOOKINGS ONLY
(3 or more Cabins)
Office Hours- 10am-6pm (435)454-3142
Tuesday, October 15 – Reservations OPEN TO ALL.
Office Hours- 10am-6pm (435)454-3142
Wednesday, October 16 – Reservations Open to ALL.
10am-6pm (435)454-3142
October 17 and beyond -- Office Hours to be determined.
More Details
Policies There will be no Resort Policy Changes in 2020.
Rates There will be a $10 per night Rate Increase
for 2020. http://www.moonlakeresort.com/cabins/
Site will be updated soon.
The same as last year--the following will apply:
In an effort to manage the volume of calls and
minimize frustration for all – we will limit calls
on the first day (October 14) to include GROUPS of 3
or more Cabins.
*On October 15 -- calls for any size reservation
will be accepted.
TIPS- As always, Reservations will be handled on a
FIRST-COME, FIRST-SERVED basis by phone at the Moon
Lake number (435-454-3142).
1) GET A JUMP START - Send a reservation REQUEST via
our online system starting Friday evening, October 11.
This is helpful in expediting the booking process for
most guests.https://v2.reservationkey.com/23448/reserve/c
Julie will try to review these REQUESTS in advance and
let you know of any POLICY Issues that would cause
rejection of your reservation. This will give you a
chance to come up with an alternative before the
OCTOBER 14 & OCTOBER 15 reservation opening date*.
*REMEMBER! This Online REQUEST IS NOT a Confirmed
Reservation!!!!!! This is ONLY A REQUEST!
It is not a confirmed reservation until you have spoken
to Julie or Emily OR receive an Email confirming your
booking on or after October 14.
2) In Advance--please review our Deposit/Cancellation
Policies: http://www.moonlakeresort.com/faq/
3) USUALLY, Reservations that include both Friday &
Saturday will require a 3rd night (Sunday or Thursday).
4) Once bookings have begun, Reservation requests that
leave a single night opening between already booked
stays will likely not be accepted.
(Single night stays are hard to book and given our
limited season, we cannot afford to have un-rentable
nights during the peak of it).
View our online calendar
starting October 14, to see potential conflicts.
https://v2.reservationkey.com/23448/reserve/c
5) After making your request--check your email
frequently. If possible, we will communicate this way
first instead of by phone.
6) On October 14 & October 15, PRIORITY WILL BE GIVEN
TO "LIVE" PHONE CALLS but you can leave a message if
the line is busy. NOTE: the number to call is
(435)454-3142. We'll call back or email ASAP, but in
some cases, that may not be until the next day.
Keep trying to get through if you're able.
Remember, it is always recommended to have a second
or even 3rd choice of dates and cabins, if possible.
7) CREDIT CARD payment* for deposit is PREFERRED for
all reservations EXCEPT larger groups.
(Hint when making your reservation request,
please provide a credit card that you will want to use
for your reservation deposit. Changing the card number
later is possible but complicated.) Be assured that
your card will not be charged until you have given
express permission for us to do so.
*You MUST enter card information online to have this
option. CREDIT CARDS CANNOT BE TAKEN OVER THE PHONE
for reservations more than 30 days prior to arrival.
https://v2.reservationkey.com/23448/reserve/c
8) PET POLICY will be the same as in 2019.
Limit 2 dogs per Cabin. $10 per pet, per stay
http://www.moonlakeresort.com/faq/
We appreciate your interest in staying with us and
hope these booking instructions are helpful and clear.
If you have questions or concerns please email
resortmail@moonlakeresort.com prior to October 14th.
Happy Trails,
The Moon Lake Gang
PS For general information anytime--please view our
website at:
http://www.moonlakeresort.com/
Also, for more frequent communication, "Like" us on
Facebook at
Moon Lake Resort, Utah.
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https://tinyletter.com/newsfromthemoon
for updated news and info.
